Currently the Funicular Railway structure is under repair with the expectation of it being reinstated by Winter 2022. Our all new Adventure Play & Tubing Park will be opening from Monday 26 July 2021.
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Terms & Conditions

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General Snowsports Tickets Equipment Rental Adventure Play & Tubing Park Guided Walks Car Parking


General

  1. THESE TERMS
    • What these terms cover. These are the terms and conditions on which we supply products to you, whether these are goods or services.
    • Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.
  2. INFORMATION ABOUT US AND HOW TO CONTACT US
    • Who we are. We are Cairngorm Mountain (Scotland) Limited a company registered in Scotland. Our company registration number is SC614703 and our registered office is at An Lochran, 10 Inverness Campus, Inverness, IV2 5NA . Our registered VAT number is 310 8394.
    • How to contact us. You can contact us by telephoning our customer service team at +44 (0)1479 861261 or by writing to us at info@cairngormmountain.co.uk.
    • How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
    • “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
  3. USE OF OUR SNOWSPORTS FACILITIES
    • All visitors taking part in a winter snowsports activity within the ski boundary area (as shown on the maps displayed at our premises and on our website at https://www.cairngormmountain.co.uk/snowsports/piste-map/) must be in possession of a valid ticket, whether a single or multiple day ticket or a season pass.
    • We reserve the right to close all or any of the lifts at any time, for any reason.
    • If you lose your ticket there will be an administration charge to replace it. Please return to the ticket office where you purchased the original ticket. Where possible, proof of purchase is required
    • Our facilities are used at the ticket holder’s own risk. We accept no responsibility for injury, loss or damage unless arising as a direct result of our negligence.
    • Your ticket must be carried with you at all times. Spot checks will be in place and you will be required to show your ticket upon request.
    • The ticket entitles the holder to use all applicable uplift and facilities subject to suitable snow conditions and individual ticket validity. 
    • The ticket is sold subject to your compliance with the FIS code of conduct which can be found here http://www.fis-ski.com.
    • The ticket is sold on the understanding that the holder will undertake all activity respecting the European Conservation Site Boundaries as indicated on the piste maps displayed at our premises.
    • Failure to comply with any of these terms and conditions may result in forfeiture of the ticket.
  4. IF THERE IS A PROBLEM WITH THE PRODUCT 
    • How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone our customer service team at +44 (0)1479 861261 or write to us  at info@cairngormmountain.co.uk. Alternatively, please speak to one of our staff on site.
  5. PRICE AND PAYMENT
    • Where to find the price for the product. The price of the product (which includes VAT)  for on premises orders will be as set out in our price list displayed at our premises. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 5.3 for what happens if we discover an error in the price of the product you order. We reserve the right to change prices and services at any time without notice.
    • We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.
    • What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product’s correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product’s correct price at your order date is higher than the price stated in our price list, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract and refund you any sums you have paid.
    • When you must pay and how you must pay. We accept payment by cash, credit card, cheque (with a valid bankers card), or debit card. We do not accept American Express. All products must be paid for at the point of order.
    • When will refunds be made? Refunds will only be considered when we make a decision to close all lifts and tows and thereby suspend access to the ski boundary area (“Closure”).
    • How will refunds be calculated? Refunds will be calculated using the number of hours that our facilities are unavailable as a proportion of the total normal operating hours for the day of Closure and applying that proportion to the price of your ticket.
    • What if you have a discounted ticket? If the ticket purchased has been discounted you will receive a refund in line with the terms and conditions of original price paid.
    • Return of tickets. Day and multiple day tickets are all flexible and can be used on any day throughout the season. If we do not open at all on any given day, or we open for snowsports and then close within three hours of first opening, customers who have activated their tickets for that day ie passed through an entry gate may take their tickets back to the ticket office either in person or by post where a full day will be put back onto their ticket or a refund paid, calculated in accordance with clause 5.6, if you will be unable to utilise the ticket on any future day. No refunds will be made unless we hold your returned ticket. Claims on multiple day tickets can only be made after all days on the ticket have been activated.
  6. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
    • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
    • We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  7. HOW WE MAY USE YOUR PERSONAL INFORMATION
    • How we will use your personal information. We will use the personal information you provide to us:
      • to supply the products to you;
      • to process your payment for the products; and
      • if you agreed to this during the order process, to inform you about similar products that we provide, but you may stop receiving these at any time by contacting us.
      • We will only give your personal information to other third parties where the law either requires or allows us to do so.
  8. OTHER IMPORTANT TERMS
    • We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
    • You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    • Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
    • If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
    • Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

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Snowsports Tickets

  1. SALE OF SNOWSPORTS DAY TICKETS
    • Tickets must be booked and paid for online, this can be done no more than 7 days and no less than 24 hours in advance.
    • The ticket entitles the holder to use all applicable uplift and facilities subject to suitable snow conditions and ticket validity.
    • The ticket is sold subject to the user’s compliance with all safety notices on site and to the Snowsports International Code of Conduct.
    • The ticket is sold on the understanding that the holder will undertake all activity respecting the European Conservation Site Boundaries.
    • Failure to comply with any of the conditions may result in forfeiture of the ticket.
    • Snowsports tickets are not transferable and remain the property of Cairngorm Mountain (Scotland) Limited.
    • Cairngorm Mountain (Scotland) Limited reserves the right to change prices and services at any time and without notification.
    • If you lose your ticket no replacement will be issued.
  2. USE OF CAIRNGORM MOUNTAIN FACILITIES
    • Cairngorm Mountain’s facilities are used at the ticket holders own risk. Cairngorm Mountain (Scotland) Limited accepts no responsibility for injury, loss, or damage unless as a direct result of its negligence.
    • All visitors taking part in winter snowsports activity within the ski area boundary must be in possession of a valid ticket and must produce the ticket for inspection if requested to do so by a member of staff.
  3. CANCELLATIONS AND REFUNDS
    • Refunds will only be provided when Cairngorm Mountain (Scotland) Limited makes the decision to close all lifts and tows and thereby suspend activity, the customer will recieve a proportion of the mountain paid as follows:
      • Less than 2 hours use 50% refund.
      • 2 hours or more of use no refund due. 
    • Cancellations must be made at least 48 hours in advance of the booking date by phone (01479 861261) or email (accounts@cairngormmountain.co.uk) for a full refund to be provided. A full charge will be payable past this time unless in exceptional circumstances, Cairngorm Mountain (Scotland) Limited will review any late cancellation cases on an individual basis.
    • If we are open for snowsports and you choose not to attend no refund will be given.
    • Please not that if Cairngorm Mountain (Scotland) Limited is evacuating the site refunds will not be made while the evacuation is in progress. Tickets should be retained and returned to Cairngorm Mountain (Scotland) Limited within 7 days of the date the ticket was used, a refund will then be processed if applicable. No refund will be made if the ticket is not returned to Cairngorm Mountain (Scotland) Limited.

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Equipment Rental

  1. DEFINITIONS AND GENERAL PRINCIPLES 
    • “You” are the customer who by paying for the rental are bound by this rental agreement.
    • “Equipment” is all items you take from our hire department that Cairngorm Mountain (Scotland) Ltd is renting to you for the agreed duration of the rental agreement and will include all parts and accessories accompanying it at the commencement of the rental. 
    • “Damage” is any damage occurring to the Equipment.  
  2. PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT EQUIPMENT? 
    • You must be over 16 years of age. 
    • You must produce a valid credit card with an expiry date after the due return date of your Equipment. 
    • Please note that Cairngorm Mountain (Scotland) Ltd accepts most major credit cards. As certain credit card companies may not be acceptable e.g. Amex, it is advisable to verify this in advance. Credit cards are accepted to the limits authorised by the credit card company. 
    • In some special circumstances equipment may be rented against cash or cheque payment. 
    • It is your responsibility to consider weather conditions before booking. 
    • Please note snow sportis a hazardous sport and by proceeding with this booking you are accepting this risk. 
  3. CANCELLATION 
    • Cairngorm Mountain (Scotland) Ltd requires at least 48 hours notice if you wish to cancel or change your booking. 
    • If the mountain is closed due to adverse weather conditions or other reasons out with our control, Cairngorm Mountain (Scotland) Ltd will change your hire to another mutually agreed date. 
    • Cairngorm Mountain (Scotland) Ltd will not be obliged to refund any hire once given out unless the mountain closes. 
    • If the mountain closes and you have skied/boarded for 3 hours or more, Cairngorm Mountain (Scotland) Ltd are not obliged to make any refund to you. If you have skied under the 3 hour period you are entitled to transfer to another mutually agreed date, as above. 
  4. THE EQUIPMENT: CONDITION, USE AND TECHNICAL PROBLEMS 
    • Condition of the Equipment. 
      • Before leaving the hire area, we require you to check the condition of the Equipment. Where a defect is found which has not already been highlighted, you must immediately inform the Ski Hire representative in order to proceed with a joint-examination of the Equipment. You will return the Equipment in the same condition as it was provided at the start of the rental, fair wear and tear excepted. 
      • Without prejudice to any of our rights under clause 5.4.1, you are responsible for any repair or refurbishment costs arising out of any careless, reckless or negligent use of the Equipment by you or any third party during the period of your hire, and these will be added to the cost of the rental. 
    • Use of the Equipment. 
      • The Equipment must not be used by anyone other than the person it has been issued to. 
      • You undertake to use the Equipment in a responsible manner and in particular, only for the purposes for which it is intended. The intended purposes are for on piste snow sports only. 
    • Maintenance / Technical Problems
      • The Equipment should be provided to you in good condition and fit for normal use. If it is not, or if it becomes unfit for normal use during the rental for any reason, you must return it to the Hire department immediately. 
      • Cairngorm Mountain (Scotland) Ltd will have the choice between replacing the Equipment or issuing you with a refund commensurate with the remaining time on your hire. 
  5. RENTAL PERIOD 
    • 5.1 Principle and Calculation 
      • You undertake to return the Equipment to Cairngorm Mountain (Scotland) Ltd at the agreed place, on the date and at the time indicated on the rental agreement. 
      • The rental duration is calculated on a daily basis. 
    • 5.2 Extension of the Original Duration of the Rental 
      • Should you wish to keep the Equipment for a period longer than that originally set out in the rental agreement, you must first contact the Hire dept. Cairngorm Mountain (Scotland) Ltd makes no guarantee that the rental duration can be extended beyond what is stipulated in the rental agreement. 
    • 5.3 Delivery and Collection Terms 
      • You must return the Equipment immediately if Cairngorm Mountain (Scotland) Ltd asks you to do so. Cairngorm Mountain (Scotland) Ltd may repossess any Equipment without notice or liability where Cairngorm Mountain (Scotland) Ltd deems that such repossession is necessary. 
    • 5.4 End of Rental 
      • The end of the rental is defined by the return of the Equipment to the Ski Hire department – this should be during the displayed opening times. 
      • Late return of equipment will result in additional charges for each day after the return date. These charges will be in line with the applicable hire price list from time to time. 
      • In exceptional circumstances such as when the mountain is inaccessible due to adverse weather conditions, equipment should be taken to a designated place which will be notified on the website. 
    • 5.4.1 In the Event of Confiscation, Theft or Accident 
      • In the event of theft or confiscation of the Equipment by any third party, you must inform Cairngorm Mountain (Scotland) Ltd in writing as soon as possible by completing an incident report form which will be given at your request. 
      • Cairngorm Mountain (Scotland) Ltd will then be entitled to take all measures which it deems necessary to protect its rights. You will be liable for all damage, cost and/or expenses associated with the above measures and for any direct, indirect, consequential damages (such as loss) to the Equipment. 
      • Cairngorm Mountain (Scotland) Ltd reserves the right to terminate the rental agreement as soon as Cairngorm Mountain (Scotland) Ltd is informed of such action by the appropriate authorities or by you. 
      • Any use of the Equipment which may be detrimental to Cairngorm Mountain (Scotland) Ltd will entitle Cairngorm Mountain (Scotland) Ltd to automatically terminate the rental agreement with immediate effect. You will then return the Equipment immediately or as soon as Cairngorm Mountain (Scotland) Ltd so requests. 
      • In the event of theft of the Equipment, the rental agreement will be terminated as soon as Cairngorm Mountain (Scotland) Ltd has received a copy of the theft declaration made by you to the police authorities. 
  6. RATES / TERMS OF PAYMENT 
    • 6.1 Rates 
      • The total charges for each rental will be determined according to the price list applicable at the time of rental. 
    • 6.2 Terms of Payment 
      • All hire payments are made in full at the time of booking Equipment, in sterling. 
      • Any and all costs and expenses incurred by us which arise out of the matters listed in clauses 4.1 or 5.4.1 (or both) shall be deducted from your credit card. 
  7. DATA PROTECTION LAW 
    • Please note that in the course of the performance of the booking as well as the rental process, Cairngorm Mountain (Scotland) Ltd will collect and process personal data relating to you. The type of information Cairngorm Mountain (Scotland) Ltd will collect from you includes (but is not necessarily limited to) your name, address, weight, height, shoe size, and skiing/boarding ability. It is mandatory to provide all the information requested; in the absence of such information, Cairngorm Mountain (Scotland) Ltd will not be able to correctly ensure the booking and/or the rental. 
    • Under the Data Protection Act 1998, you have the right to access personal data relating to you which is collected and processed by us. 
    • Cairngorm Mountain (Scotland) Ltd may charge a statutory £10 administration fee in respect of processing any such request by you to access your personal data.

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Adventure Play & Tubing Park

  1. GENERAL – TUBING SLIDES
    • All participants must follow all instructions given by Cairngorm Mountain (Scotland) Ltd staff and slide operators. Failure to follow instruction given by staff may result in your immediate removal from the session.
    • Suitable clothing and footwear must be worn (no open top shoes). We reserve the right to turn away customers who do not come suitably dressed for the activity.
    • We strictly adhere to Neveplast’ s recommendations when it comes to their ‘ Tubby’ systems. Due to the nature of the slides design and operation, there is no opportunity for collision therefore wearing of a helmet is not compulsory. However, we do have helmets available should any participant prefer to wear one.
    • Due to the interaction required to operate the slide correctly social distancing measures are reduced when inside the slide enclosure. For COVID-19 security reasons all staff and participants MUST wear a face mask when in close proximity to others, even if normally exempt.
    • Make sure the bottom of the slope is clear before setting off. Once your run is finished, clear the slope and return to the top. Always walk on the stairs and around the slope, do not run.
    • All children must be supervised at all times by their responsible adult.
    • Please remove all loose items including glasses, hats, car keys and mobile devices before your session commences.
  2. USE OF THE SPINDRIFT SLIDE
    • Only ‘Medium’ tubes can be used on the ‘Spindrift’ slide.
    • Participants must be at least 4 years old and between 1 and 2 metres tall to use the ‘Medium’ tubes.
    • Only 1 person may be in a ‘Medium’ tube at a time. You must always remain seated inside the tube with your legs out and hold onto the handles. Do not sit upright or lie down. 
    • You are not allowed share tubes or take turns, only the individuals accounted for at the time of booking are able to participate.
  3. USE OF THE CLIFFHANGER SLIDE
    • Only ‘Medium’ and ‘Maxi’ tubes can be used on the ‘Cliffhanger’ slide.
    • Participants must be at least 4 years old and between 1 and 2 metres tall to use the ‘Medium’ & ‘Maxi’ tubes.
    • Only 1 person may be in a ‘Medium’ tube at a time. You must always remain seated inside the tube with your legs out and hold onto the handles, do not sit upright or lie down. 
    • Up to 2 people are allowed in a ‘Maxi’ tube at a time. You must always remain seated, side by side if you are doubling up, inside the tube with your legs out and hold onto the handles. Do not sit upright or lie down and do not sit on top of each other.
    • If you would like to double up in a ‘Maxi’ tube please inform one of our slide attendants upon entering the enclosure.
  4. USE OF THE SNOWFLAKE SLIDE
    • Only ‘Mini’ tubes can be used on the ‘Snowflake’ slide.
    • Participants must be at least 2 years old to use the ‘Mini’ tubes. ‘Mini’ tubes are suitable for those up to the age of 8.
    • Only 1 person may be in a ‘Mini’ tube at a time. You must always remain seated inside the tube with your legs out and hold onto the handles, do not sit upright or lie down. 
    • All children using the slide must be supervised at all times by their responsible adult. Please make sure the bottom of the slide is clear before your child sets off.
    • The ‘Snowflake’ slide is not manned by a slide attendant, it is the duty of the participants responsible adult to ensure they adhere to the regulations of the slide and the tubes.
  5. USE OF THE ADVENTURE PLAY WINCH CAT & ZIP LINE
    • The Adventure Play Winch Cat & Zip Line is suitable for children only.
    • Under 7’s must be supervised by a parent at all times.
    • Dogs must be kept on a leash at all times.
    • No ball games are allowed.
    • Do not climb on the roof of the ‘Winch Cat’.
    • All incidents should be reported to Cairngorm Mountain (Scotland) Limited, either on-site at the Mountain Shop, or by calling 01479 861261. If there is an incident that requires emergency medical attention please call 999.
    • Please do not drive the ‘Winch Cat’ off the premises.
  6. USE OF CAIRNGORM MOUNTAIN FACILITIES
    • Cairngorm Mountain (Scotland) Ltd facilities are used at the customer’s own risk. The company accept no responsibility for injury, loss or damage unless as a direct result of its negligence.
    • Cairngorm Mountain (Scotland) Ltd reserves the right to change prices and services at any time and without notification.
    • Cairngorm Mountain (Scotland) Ltd retains the right to close the facilities at any time, for any reason.
  7. CANCELLATIONS AND REFUNDS
    • If your session is cancelled because of weather (snow, thunder, torrential rain, lightning, high winds, icy conditions) a full refund will be provided. We unfortunately cannot move bookings to another date.
    • If you fail to show up for your session and have not given prior notification, no refund will be provided.
    • Cancellations must be made at least 48 hours in advance of your tubing session by phone (01479 861261) or by email (accounts@cairngormmountain.co.uk) for a full refund to be provided. A full charge will be payable past this time unless in exceptional circumstances, Cairngorm Mountain (Scotland) Limited will review any late cancellation cases on an individual basis.

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Guided Walks

  1. WALK TERMS – ‘EXPLORING THE NORTHERN CORRIES’
    • The walk leader reserves the right to refuse participants if they are not properly equipped for the activity and weather conditions on the day. Suitable mountain footwear (walking boots preferable but trail shoes are acceptable) required. Full waterproof outwear is recommended. Wellingtons and gym shoes are not deemed suitable footwear.
    • Walks are suitable for children aged 6 years and over. We also recognise that children under this age may be of the desired ability. Please be aware that the footpath conditions are not suitable for strollers, buggies or wheelchairs.
    • Participants must be able to walk steadily for 5 hours with several breaks. It is the responsibility of the participants to bring suitable sustenance for the activity. Any pre-existing medical conditions should be declared at the point of booking.
    • The maximum group size is 10 persons excluding walk leader. This is for both quality and health and safety purposes. To ensure group size is maintained only those accounted for at the time of booking are able to participate.
    • Dogs are welcome but must be well controlled and will be required to be kept on a lead at all times while walking with the group.
    • The weather can change quickly on the mountain. Conditions are assessed on a regular basis. Where possible we will try to notify participants at least 2 hours in advance if the walk is not taking place or if the weather is not suitable for children. This will be by email broadcast through our booking system.
    • All participants will be required to complete a COVID-19 questionnaire upon arrival to enable track and trace protocols for the walk to be adhered too. Social distancing measures and direction given by the walk leader must be respected. Participants will be expected to adhere to any local or national travel restrictions. 
  2. WALK TERMS – ‘DISCOVERING THE CAIRNGORMS’
    • The walk leader reserves the right to refuse participants if they are not properly equipped for the activity and weather conditions on the day. Suitable footwear is required, e.g., walking boots/trail shoes, warm/waterproof clothing is recommended.
    • Walks are suitable for children aged 4 years and over. Children under this age are welcome in carriers but please be aware footpath conditions are not suitable for strollers, buggies or wheelchairs.
    • Any pre-existing medical conditions must be declared at the time of booking.
    • Dogs are welcome but must be well controlled and will be required to be kept on a lead at all times while walking with the group.
    • The maximum group size is 10 persons excluding the walk leader. This is for both quality and health and safety purposes. To ensure group size is maintained only those accounted for at the time of booking are able to participate.
    • The weather can change quickly on the mountain. Conditions are assessed on a regular basis. Where possible we will try to notify participants at least 2 hours in advance if the walk is not taking place or if the weather is not suitable for children. This will be by email or SMS broadcast.
    • All participants will be required to check in for the Cairngorms National Park track and trace before embarking.
  3. USE OF CAIRNGORM MOUNTAIN FACILITIES
    • Cairngorm Mountain (Scotland) Ltd facilities are used at the customer’s own risk. The company accept no responsibility for injury, loss or damage unless as a direct result of its negligence.
    • Cairngorm Mountain (Scotland) Ltd reserves the right to change prices and services at any time and without notification.
    • Cairngorm Mountain (Scotland) Ltd retains the right to close the facilities at any time, for any reason.
  4. CANCELLATIONS AND REFUNDS
    • If no more than one individual has booked on a Ranger Guided Walk then it will not go ahead, we will aim to inform customers at least 48 hours in advance if this is the case and a full refund will be provided.
    • If no more than 5 individuals have booked on an Essential Guided Walk then it will not go ahead, we will aim to inform customers at least 48 hours in advance if this is the case and a full refund will be provided.
    • In the event of unsuitable weather at the top of the mountain, an alternative lower-level route may be offered to participants, or the opportunity to transfer to another day if there is space. In the event of being unable to participate in any of the offered alternatives a full refund for the guided walk element of the activity will be provided. Please note that the decision to proceed with the walk rests with the guides employed by CMSL. If you have pre- booked a walk and do not participate no refund will be offered.
    • If you fail to show up for your walk and have not given prior notification, no refund will be provided.
    • Cancellations must be made at least 48 hours in advance of the advertised walk time by phone (01479 861261) or by email (accounts@cairngormmountain.co.uk) for a full refund to be provided. A full charge will be payable past this time unless in exceptional circumstances, Cairngorm Mountain (Scotland) Limited will review any late cancellation cases on an individual basis.

Car Parking

  1. USE OF CAR PARKS
    • Cairngorm Mountain (Scotland) Limited car parks are used at the vehicle owners own risk.
  2. LIABILITY
    • Cairngorm Mountain (Scotland) Limited accept no liability for any loss or damage to vehicles or their contents.

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© Cairngorm Mountain (Scotland) Limited | Registered in Scotland No.SC614703

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Book Ski Passes and Equipment Hire

Note: Pre-booking is essential for non-season ticket holders. This is so we can efficiently manage COVID security. Ensure you read our Covid guidelines before you book.

Book Ski Passes

Lift passes can be pre-booked online up to 24 hours before your planned trip to the slopes.

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Book Equipment Hire

Equipment hire can be pre-booked online, passes can also be purchased during booking of equipment.

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