Looking for essential information? Take a look at our most frequently asked questions below:
Facilities Opening Times
Cairngorm Café & Mountain Shop 9:00AM-4.00PM
A £3.00 charge per vehicle for daytime parking is now required at the pay on exit ticket machine. Payment options are by contactless credit/debit cards, or coins. From 1st November 2022 to 31st March 2023, we will not be charging for car parking, however we do have donation boxes around the car park and you can also donate in The Mountain Shop.
For regular visitors to Cairngorm Mountain we offer a one off payment for the summer season of £20.00. Please contact firstname.lastname@example.org for details on how to obtain this offer.
We do not charge for parking for Blue Badge holders. For Blue Badge holders wishing to visit us, please also contact email@example.com
We strongly recommend that you book in advance to guarantee availability. You can book online on our website.
The Snowflake is suitable for children aged 2 & over. For the Spindrift & Cliffhanger rides children (and adults) from age 4+ and must be over 1 metre tall.
If booking for a minimum number of 10 people we can look at availability to book a tubing session for your group. Please email firstname.lastname@example.org with your date, time and contact number and we will check our availability and come back to you. Tubing will be available daily during the Summer School Holidays.
Yes, you can cancel and receive a full refund up to 48 hours in advance of your booking. Cancellations within 48 hours of your booking will require special circumstances, and will be evaluated on a case-by-case basis. If you wish to cancel please email email@example.com.
You can see all our availability of tubing and guided walks on our website.
Booking is essential to participate in all of our guided walks. You can book online on our website.
We can look at this based on minimum numbers of participants. Please email with your request & a member of staff will check with the ranger’s availability.
Only vehicles with an on-board toilet (this can be a cassette toilet on smaller vans) can park at the motorhome site. There are no toilets or showers on the site therefore caravans and tents are excluded from this facility. The site does feature a secure entry and waste disposal, visit our website for full details.
We ask that you fill out a digital route card so that we are able to keep track of cars left in our car parks and can provide assistance to the emergency services if required. Please complete this form.
We can accommodate both children’s and adult parties with a tubing session (minimum numbers of 10 apply) together with food and drink in our Cairngorm Café. Just email us with your preferred dates and times and we’ll come back to you.
From 1st November 2022 to 31st March 2023, we will not be charging for car parking, however we do have donation boxes around the car park, and you can also donate in The Mountain Shop.
Our motorhome site is seasonal. The final opening day will be 31st October 2022 and we will re-open on 1st May 2023.
Yes we are dog friendly. You can bring your furry friend into our cafes in the Day Lodge and there’s also great walks you can do from the main car park. Please note that only assistance dogs are allowed on the journey up on the Mountain Railway to the Ptarmigan. However for walkers we do allow dogs into the Ptarmigan restaurant at the Top Station.
© Cairngorm Mountain (Scotland) Limited | Registered in Scotland No.SC614703