FAQ’s

Looking for essential information? Take a look at our most frequently asked questions below:

What are your opening hours?

Find out our latest opening times on our website here.

How much does it cost to park in your car park?

A £3.00 charge per vehicle for all day parking applies from mid April to end of October 2024. Payment options are by contactless credit/debit cards, or coins at the exit ticket machine. Over the winter season we do not charge for car parking, however we do have donation boxes around the car park and you can also donate in The Mountain Shop.  

Do I have to pay for parking if I am disabled?

We do not charge for parking for Blue Badge holders. For Blue Badge holders wishing to visit us, please also contact  info@cairngormmountain.co.uk  

Can I go tubing without booking?

We strongly recommend that you book in advance to guarantee availability. You can book online on our website.

How old does my child have to be to go tubing?

The Snowflake is suitable for children aged 2 & over.  For the Spindrift & Cliffhanger rides children (and adults) from age 4+ and must be over 1 metre tall.  

Is tubing available midweek?

If booking for a minimum number of 10 people we can look at availability to book a tubing session for your group. Please email info@cairngormmountain.co.uk with your date, time and contact number and we will check our availability and come back to you.  Tubing will be available daily during the Summer School Holidays.  

Can I cancel my tubing/guided walk booking?

Yes, you can cancel and receive a full refund up to 48 hours in advance of your booking. Cancellations within 48 hours of your booking will require special circumstances, and will be evaluated on a case-by-case basis. If you wish to cancel please  email info@cairngormmountain.co.uk.

How can I see if there is availability on the day I want to visit?

You can see all our availability of tubing and guided walks on our website. 

How do I book the Northern Corries Walk?

Booking is essential to participate in all of our guided walks however minimum group numbers apply or private walks can be arranged.  Find out more here – website.

Do you have toilets and showers in your motorhome site?

Only vehicles with an on-board toilet (this can be a cassette toilet on smaller vans) can park at the motorhome site. There are no toilets or showers on the site therefore caravans and tents are excluded from this facility. The site does feature a secure entry and waste disposal, visit our website for full details. 

I plan wild camping/walking in the mountains, how do I advise the ranger?

We ask that you fill out a digital route card so that we are able to keep track of cars left in our car parks and can provide assistance to the emergency services if required.  Please complete this form.

Can you cater for birthday parties?

We can accommodate both children’s and adult parties with a tubing session (minimum numbers of 10 apply) together with food and drink in our Cairngorm Café. Just email us with your preferred dates and times and we’ll come back to you. 

Is your motorhome site open all year?

Our motorhome site is seasonal. The final opening day will be 31^st October 2023 and we will re-open on 1^st May 2024.

Are you dog friendly?

Yes we are dog friendly. You can bring your furry friend into our cafes in the Day Lodge and there’s also great walks you can do from the main car park. Please note that only assistance dogs are allowed on the journey up on the Mountain Railway to the Ptarmigan. However for walkers we do allow dogs into the Ptarmigan restaurant at the Top Station.