FAQ’s

Looking for essential information? Take a look at our most frequently asked questions below:

What are your opening hours?

The Cairngorm Café and Mountain Shop are both open every day from 10am to 5pm.  Our tubing is open every day during the school holidays and every weekend in between. For times and availability of our tubing sessions please check online.

How much does it cost to park in your car park?

A £3.00 charge per vehicle for daytime parking is now required at the pay on exit ticket machine. Payment options are by contactless credit/debit cards, or coins. 

I am a frequent visitor; do I get a discount on car parking?

For regular visitors to Cairngorm Mountain we offer a one off payment for the summer season of £20.00. Please contact info@cairngormmountain.co.uk for details on how to obtain this offer.

Do I have to pay for parking if I am disabled?

We do not charge for parking for Blue Badge holders. For Blue Badge holders wishing to visit us, please also contact  info@cairngormmountain.co.uk  

Can I go tubing without booking?

We strongly recommend that you book in advance to guarantee availability. You can book online on our website.

How old does my child have to be to go tubing?

The Snowflake is suitable for children aged 2 & over.  For the Spindrift & Cliffhanger rides children (and adults) from age 4+ and must be over 1 metre tall.  

Is tubing available midweek?

If booking for a minimum number of 10 people we can look at availability to book a tubing session for your group. Please email info@cairngormmountain.co.uk with your date, time and contact number and we will check our availability and come back to you.  Tubing will be available daily during the Summer School Holidays.  

Can I cancel my tubing/guided walk booking?

Yes, you can cancel and receive a full refund up to 48 hours in advance of your booking. Cancellations within 48 hours of your booking will require special circumstances, and will be evaluated on a case-by-case basis. If you wish to cancel please  email info@cairngormmountain.co.uk.

How can I see if there is availability on the day I want to visit?

You can see all our availability of tubing and guided walks on our website

Do I have to book online for the Northern Corries Walk?

Booking is essential to participate in all of our guided walks.  You can book online on our website.

Do you offer ranger guided walks on other days of the week?

We can look at this based on minimum numbers of participants. Please email with your request & a member of staff will check with the ranger’s availability.  

Do you have toilets and showers in your motorhome site?

Only vehicles with an on-board toilet (this can be a cassette toilet on smaller vans) can park at the motorhome site. There are no toilets or showers on the site therefore caravans and tents are excluded from this facility. The site does feature a secure entry and waste disposal, visit our website for full details. 

I plan wild camping/walking in the mountains, how do I advise the ranger?

We ask that you fill out a digital route card so that we are able to keep track of cars left in our car parks and can provide assistance to the emergency services if required.  Please complete this form.

Can you cater for birthday parties?

We can accommodate both children’s and adult parties with a tubing session (minimum numbers of 10 apply) together with food and drink in our Cairngorm Café. Just email us with your preferred dates and times and we’ll come back to you. 

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© Cairngorm Mountain (Scotland) Limited | Registered in Scotland No.SC614703

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Book Your Cairngorm Mountain Experience

We recommend booking as far in advance as possible to avoid disappointment, especially during busy holiday periods. If the dates are not available to book they are either sold out or not yet released that far in advance.

Tubing

You can book tubing online, please bring your digital tickets with you. 

Motorhome Site

Our Motorhome Site and facilities are open throughout summer and autumn. Book online now.

Ranger Guided Walks

Choose from a short or extended walk. Book online and bring the digital ticket with you.