Have your payment method ready at the Ticket Office (be it card or cash) by the time you get to the counter, as our ticketing system produces tickets faster than most people can pull their cash or credit cards out!
Bring spare cash as there is no ATM at the resort (card payments are accepted in the ticket office, retail and restaurants however!)
Keep your ticket on the left of your body and not in a pocket shared withany other cards or with a mobile phone. The new snowsports tickets come with an electronic chip in them, which will allow customers to pass through the scanner at the funicular gate and other entry points to uplift on the mountain. Snowsports tickets include travel on the funicular railway.
Go through one by one at the gates at the funicular and tows. If you crowd through them they will jam so please move through steadily.
Ski spectators need a bar-coded ticket, which should be fed into the card reader slot at the Funicular entry gate.
Visit our Facebook Page and Website for conditions – our phone lines get very busy during the winter season, with many callers requesting information which is easily found online. Check out the conditions pages which give up-to-date snow/road reports and webcam photos. Our facebook page is updated simultaneously with the same information. The information which appears on the website/facebook is the most up to date available – if it has not been updated for some time that means there is no change. The same information also appears on screens all round the site showing CairnGorm TV.
Know your height, weight, shoe size before hiring equipment, to save you time.
Reserve equipment online – it will be retained for collection and payment up until 11.30am. Snowsports tickets can be reserved online but only as part of an equipment reservation, not on their own. (Don’t forget to bring your booking confirmation with you!) Equipment hire and snowsports tickets (but not half day or funicular tickets) are also available at Aviemore Ski and Board Hire and Glenmore Shop.
Check in for equipment hire on arrival – customers who have not reserved equipment online need to go through the Storehouse Cafe on level 2 of the Day Lodge on arrival, then proceed up the stairs to the check-in desks to register, before being directed to the appropriate queue in the hire department.
Eat early or late to avoid café and restaurant queues!
Beat the crowds by using surface tows – go up on the Fiacaill Ridge or Day Lodge pomas or on the Car Park T-bar (in pairs), to avoid the congestion further down the slopes (particularly first thing in the morning).
Pick up any hot drinks and snacks in the Storehouse Cafe immediately upstairs from the Outfitters Store, where there are shorter queues and more seating.
Book a lesson with the CairnGorm Mountain Snow School, offering day packages which include instruction, equipment hire and snowsports tickets!
As the only ski school based at CairnGorm Mountain we can offer inclusive packages on-site that include ski passes, equipment hire and lessons all in the one place!
FUNICULAR RAILWAY – DAY TICKET Valid for unlimited travel on one day, on a date of your choosing.
FUNICULAR RAILWAY – ANNUAL PASS Allows visitors unlimited funicular travel for 12 months from date of purchase.
FUNICULAR RAILWAY – DOWN ONLY For those wanting to walk up the mountain, then ride the funicular railway down.
GUIDED WALKS – ESSENTIAL SUMMIT TRAIL Ride the funicular up to the top station, then follow our Mountain Rangers up on to the summit of Cairn Gorm.
SNOWSPORTS PASS Includes unlimited use of the slopes for snow-sports, for a specific length of time. Multiple day passes to not have to be used consecutively.
SEASON PASS Valid for 12 months from date of purchase, to cover all snow-sports and uplift within that period.
Child – Visitors 5 years of age and under. Junior – Visitors aged between 6 and 16. Student – Visitors aged 17 years and over in full-time education. Adult – Visitors aged between 17 and 64. Senior – Visitors aged 65+ years.