Tubing Terms and Conditions

General

  • Everyone must follow all instructions given by CMSL Staff.
  • You must be at least 4 years old and 1 metre tall to use the tubing slide.
  • Children must be supervised at all times by their responsible adult.
  • Wear suitable foot ware, no open toes shoes.
  • Helmets are not compulsory but are available if you would like one.
  • Only 1 person at a time in a Tube.
  • Do not stand in the Tube.
  • Once your run is finished, clear the slope and return to the top. Make sure the bottom of the slope is clear before setting off. Do not run across the bottom of the slope/run.
  • Always walk on the stairs.
  • For COVID safety reasons mask are compulsory once inside the enclosure.
  • We reserve the right to turn away customers who aren’t suitably dressed.

Helmet Policy

Here at CMSL we take our customers health and safety very seriously and follow the manufactures, Neveplast, recommendations when it comes to rules for their ‘Tubby’ slide systems.

We have helmets on site for anybody who would like to use them, however due to the nature of our slide there is no opportunity for collision, there is no multiple riders on our slope, each rider must wait for the exit to clear before descending.  The dynamic shape and design funnel riders through the curves, although it feels very uncontrolled and exciting the rider is controlled to the finish area.

In our risk assessment we have agreed to avoid any collision through managing the slide correctly and ensuring the rider sits correctly holding tight.  

Cancellations and Refunds

  • To receive a full refund, or voucher for the cost of your ticket(s), we must be informed no later than 48 hours in advance.
  • If you fail to show up for your session and have not given prior notification, no refund or voucher will be given. 
  • If your session is cancelled because of weather (thunder, torrential rain, lightning, high winds, icy conditions) a full refund will be provided. We unfortunately cannot move bookings to another date.
  • To request a refund please email accounts@cairngormmountain.co.uk with your order number and reference.

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