Currently the Funicular Railway structure is under repair with the expectation of it being reinstated by Autumn 2022.
Close Message

Front of House Shift Leader

Reports to: Senior Management Team
Location: Cairngorm Mountain

Role Overview

Purpose of job

We are seeking to appoint a Front of House Shift Leader, this role is primarily to lead the Front of House team in the F&B section, therefore supervisor experience in a café or restaurant environment would be an advantage. We will have 2 café areas open throughout the winter season and the newly refurbished Ptarmigan restaurant will open later in the season. This is an opportunity for someone to develop their career in a fast moving and busy ski area and all year round visitor attraction.

Own transport desirable.

This is a new position, which will be a permanent role, with a wage of £11.00 per hour.

We offer a great range of staff benefits in a very friendly working environment.


  • Fully customer focused to ensure that service levels are high at all times.
  • Work with and manage all aspects of your team.
  • Undertake administration work as required.
  • Experienced in cash handling, and processing Card and Cash payments.
  • Ensuring stock levels are maintained and new orders placed in a timely manner.
  • The provision of hospitality, food and beverage services to Cairngorm Mountain customers.
  • Experience in working within a busy environment.
  • Being attentive to the needs of the customer.
  • Observing a high standard of cleanliness front and back of house in-keeping with current Covid -19 regulations.
  • Maintaining the presentation of the Café so that customers enjoy a comfortable and welcoming environment;
    • All areas clean and tidy,
    • All food products are attractively displayed,
    • Point of sale correctly presented,
    • Understanding the menus, allergens and products sold in the cafes,
    • Maintaining general cleaning standards, follow cleaning schedules.
  • To be aware of all Catering Risk Assessments and Standard Operating Procedures.
  • To undertake any other reasonable duties as may, from time to time, be required.
  • Ensuring compliance with Health and Safety procedures, risk assessments and company policies.


Does this sound like a role for you?  If yes, we will welcome the chance to talk to you.  Please email a covering letter and an up-to-date CV to

Closing date: 14 November 2021
Applications received after this date may not be considered.


CMSL is committed to an active Equal Opportunities Policy, which starts with their recruitment process.

Company Background and Culture / Location Overview

Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd, is a popular visitor attraction destination in Scotland, located within the Cairngorms National Park, and has been offering Snowsports for over 50 years.  In winter, the resort is a commercial ski operation.  In summer, the resort serves as a summer tourist destination.  The surrounding area attracts over 1.8 million annual visitors predominantly in summer with the resort itself attracting circa 200,000 annual visitors.


Apply for this job View all vacancies

Share Your Experiences - #cairngormmountain

Stay Connected

© Cairngorm Mountain (Scotland) Limited | Registered in Scotland No.SC614703

Modal Header

Modal content

Book Ski Passes and Equipment Hire

Note: Pre-booking is essential for non-season ticket holders. This is so we can efficiently manage COVID security. Ensure you read our Covid guidelines before you book.

Book Ski Passes

Lift passes can be pre-booked online up to 24 hours before your planned trip to the slopes.

Book Passes

Book Equipment Hire

Equipment hire can be pre-booked online, passes can also be purchased during booking of equipment.

Book Equipment Hire