Upon Arrival ‘Follow the FACTS’

There will be no overflow parking and shuttles from the Ciste car park this season due to the pandemic.
We encourage hillwalkers and climbers to use the lower level of the top car park or the Ciste car park.
Numbers will be monitored by our parking attendants. Once we are at capacity, we cannot take any more vehicles or customers.

Face coverings are mandatory when traveling through all buildings.
Hand sanitising stations will be at every entrance to our buildings.
One-way systems are in place throughout our indoor spaces. These will be clearly marked out – please adhere to them.
The main stairs in the Day Lodge are off-limits to customers. To access other levels, we ask that you exit the doors and enter your required floor from outside.
Please be respectful of our staff and other members of the public.

Pre-booked lift passes can be collected from the ticket office at the Base Station. Please be ready with your QR code to make collection as efficient as possible.
During busy periods our Snowsport Host will be on hand to manage queues and answer any queries.

Pre-booked hire equipment numbers are limited.
If you have selected a morning collection, this is picked up from ski hire on-site at the Day Lodge. Our ski hire team will guide you through the marked-out area.
If you have selected an evening collection, then this is picked up from our off-site facility at Ski Hire Bothy, Inverdruie, on the ski road from Aviemore, PH22 1QH. Passes combined with rental bookings must be collected at this time. Please note, the Ski Hire Bothy is currently closed until snow conditions allow us to increase capacity. All hire must be collected on-site.
For multiple day bookings, equipment cannot be left on-site and is the responsibility of the customer.
We do not offer ski instruction. However, we can recommend Freeski, Ski Norwest and SOS/Aviemore Ski School.